Terms of Service

Taxation

Although our website is able to calculate taxes for most purchasers, we reserve the right to manually check and correct the amount taxed on an order. In Canada we have a complex tax system, and for some purchasers this may mean slightly higher or lower tax charges than shown on the website.

Order Acceptance Policy

Your emailed receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Item availability and prices are subject to change at any time, without notice.  We reserve the right to limit quantities or to decline the acceptance of any order for any reason.  We reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity ordered of any item. All orders placed will be thoroughly checked before shipping. We may require additional information and/or verification before accepting and processing any order.

Order Cancellation

An order may be canceled by the purchaser only if that item has not yet shipped. We reserve the right to cancel an order or to issue a Return Merchandise Authorization (RMA) for merchandise that is advertised in error, that does not conform to advertised specifications, or was shipped in error. Charge backs from credit card issuing banks are subject to the above policies.

Backorders

If the item you order is not in stock, it will be placed on backorder and shipped to you when it becomes available. On orders with backordered items, the total shipping charges are included with the first shipment. Shipping charges are non-refundable. A backorder may be canceled at ANY time prior to shipping.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price without prior notification.  We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and the order is canceled, We shall immediately issue a credit to the credit card account in the amount of the incorrect price.